Dear Sir
I would like to bring your kind attention towards my case which is pending in the service centre from past 3 months. My details are as follows:
NAME: DINESH CHOUDHARY
LAPTOP: TX1003AU HP PAVILLION
SERIAL NO: CNF7111942
CASE NO : 2603346116
CONTACT NO : 91-9930996011
I have given my laptop to SIMTECH COMPUTRONICS PVT. LTD, an authorised HP service center for a Recovery DVD on 03.10.2008. I am extremely tired by speaking with this fools. They are telling me sometimes it takes years also to receive your DVD. DID I MADE A MISTAKE BY PURCHASING A HP LAPTOP. FROM PAST THREE MONTHS THEY ARE NOT ABLE TO SUPPLY ME THE DVD, NOW THEY ARE TELLING ME TO COME AND TAKE YOUR MONEY BACK. WE CANT HELP YOU. YOU SHOULD NOT HAVE PURCHASED THE HP LAPTOP. YOU SHOULD HAVE PURCHASED DELL WHERE YOU CAN GET A GOOD SERVICE.
I am tired of speaking in the customer care at 022-30306363, several times i spoke to them also but they were not able to help me. I spoke with Mr. Yogender (manager) at 022-67260009 Simtech but didn’t heard my case. The front office people are telling me, Do whatever you feel like our company have a very good lawyers team who will handle the case easily. I spoke with M/s MADHURI at 022-66771973 SHE GAVE ME THE NO. OF MR. RAKESH WHOM I HAVE NEVER FOUND ON DESK at 022-66771946. HE HAD NEVER BEEN FOUND ON DESK. GOD BLESS HIM
I am extremely got frustrated by the worst service i have got from the HP. At last customer care people got tired and gave me the email id and told me that your case will be heard here soon.
PLEASE DONT IRRITATE THE CUSTOMER SO MUCH THAT HE FORGET THE NAME OF HP IN DREAMS ALSO. HOPE TO HEAR FROM YOU SOON.
TIRED OF KEEPING SUCH A LONG PATIENCE. I HAVE SPENT AROUND MORE THEN 1000/- ON PHONE CALLS TO THIS FOOLS. NOW THE SERVICE CENTRE PEOPLE ARE TELLING ME TO COME AND TAKE MY MONEY BACK AND THROW THE HP LAPTOP IN A DUSTBIN AND BUY SOME OTHER REPUTED COMPANY LAPTOP.
If you can do something it will be very grateful.
THANKING YOU
DINESH
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