Hi
I had opened a credit card account with HSBC on 16/07.
The details are:
Name: Chitta Ranjan Dash
Card No : 0004384599996697008
After a few days I got a call from HSBC regarding the new tieup with TATA AIG insurance and its benifit. I denied to go for any policies but after repeated requests from the person I asked him to send the policy document so that I can have a look at it and then decide whether to go for it or not.
Till date I niether have recieved any document nor have signed any acceptance letter/agreement.
NO TRANSACTIONS HAVE BEEN DONE ON MY CREDIT CARD TILL DATE.
The most surprising thing is that they have sent me a bill amount of 12000 and it went on multiplying with interest charges.
After making repeated calls to to AIG and HSBC offices and getting thousand request numbers the issue still remains open. They are telling that the details have gone to collection department, Mumbai.
Finally I had faxed my concern: Fax- 24982280 in April addressing to to Mr Nevil
This is a fraud case and is very much regretfull act from a bank like HSBC.
This is the scenario with many of my fellow mates wherin they are recieving credit cards without even sighning on any agreement. This shows that all kind of fradulent activities are performed by either the third party agents or the bank is involved in this.
Unless the contents of a document is agreed upon or accepted by the customer, how can it be processed further and the acceptance is taken for granted.
This clearly states that HSBC has no strong policies and it clearly violates the basic ethics that an organisation should abide by.
THIS SCENARIO HAS PUT ME IN A DIFFICULT SITUATION WHERIN I AM BARRED TO TAKE ANY LOANS FROM ANY BANK.
Please close this issue ASAP or else this will be reported to the leading news papers, press and to higher management of HSBC.
ONE THING IS FOR SURE: HSBC CREDIT CARDS ARE A THREAT AND THIS HAS TO BE CIRCULATED TO THE PUBLIC.
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