Hi,
I am unfortunately a HSBC Credit card customer. Some time ago, i had settled my account by paying amount of Rs.18, 273. HSBC didn't send me any settlement letter. More to my surprise they were still sending me statements. When i inquired with HSBC Customer care, they say that, i need to shell out an additional Rs. 6800, to settle the same. I'm confused. Should i settle the same. Based on my earlier experience, i feel i should not. Also, if they have reported this to CIBIL how should i rever the same.
Thanks,
Cordially,
Abey M
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