Inconsumercomplaints.com » Miscellaneous » Review / complaint: HSBC Bank/Gold Credit Card - Creating faulty credit card statements every month | News #279281

HSBC Bank/Gold Credit Card
Creating faulty credit card statements every month

Myself Dayananda Srima, my credit card number is 4384 5999 8918 2927.

I had purchased Rs 144000. Out of which I have requested to convert 19000 into 24 EMI's (One EMI = 976). I need to pay EMI as Rs 976 plus Rs 125000 (plus HSBC added many other charges) by 13 Jan. I have requested HSBC customer care executive to convert Rs 125000 to EMI's in the 10 Jan. They said that its not possible to do it now. You need to do this within 25 Days of purchased Date. I didn't get any call from HSBC that we are going to convert your amount into EMI's. So I thought of paying Rs 125000 by 13 Jan. I was unable to arrange Rs 125000. I have deposited Rs 49900 on 12 Jan and Rs 77500 on 12 Feb.

Now in the Feb bill saying your amount 125000 has been converted to EMI's.

I'm not bothering about any thing. I know how much amount I need to pay. I will ignore subsequent credit card statements.

I never ever seen this kind of cheating in any other bank's. Every month statement contains around 25 to 30k more than actual amount. This is completely unfair and unreasonable. HSBC deserve to be penalised for their careless atitude towards their customers. Many people complaining this bank.

Please do not believe HSBC and don't use HSBC credit card. This toooo worst and worst Bank. Cheating and Money making idea in HSBC. We need to call every month and ask them to revert unnecessary entries made in the statement. And also there is no proper responses and convinced answers from HSBC customer care executives. You cannot concentrate on your work. Always frustration with this bank.

If you use HSBC Card even after reading this message, I can not help you. Once you face the problem and come to know that am in trouble because of this HSBC card.

Take care your self.

Dayananda


Company: HSBC Bank/Gold Credit Card

Country: India

Category: Miscellaneous

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