Dear Sir,
Please refer to Credit Card Statement on my card no – 4476 XXXX XXXX 2605 for the period of 13 July To 11 Aug. wherein you have wrongly charged Rs. 1, 390/- (Copy of the statement is enclosed) as per detail follows:-
S.no. Date Description Amount
1. 02.08.2009 Tip Top Garments 695.00
2. 02.08.2009 Tip Top Garments 695.00
Total Rs. 1, 390/-
I would like to inform you on Aug 2. I had tried to use my HSBC Card at Tip Top Garments Shop at Mandawali at Delhi but unfortunately the card was rejected by merchant’s swapping machine. I thought there might be some technical problem due to this machine is accepted card hence I used my ICICI Bank Credit Card (copy of account statement & customer transaction copy are enclosed for ready reference) and subsequently made successfully transaction.
But now I shocked to know that Rs. 1, 390/- (twice swept same amount) is stand outstanding on my account that I had not transacted. On this matter, when I confirmed from merchant M/s Tip Top Garments, they also said that your transaction was rejected by machine on that date and definitely it’s a face statement. It may also be noted here that if the card was swept definitely I got SMS on my cell that I did not get till date., also kindly arrange to show the proof aginst my above said transactions with my valid signature or other wise kindly credit the same from my statement under intimation to me
Keeping if view of above facts & circumstance, please advice to the undersigned why should not be legal action taken against you on following grounds and why should I not block my card with immediate effect:-
a) Cheated with customer,
b) Fraudulent transaction,
c) Mentally harassment
The bank should also be noted that my concern is not to pay the fraudulent transacted amount and if any damage charge by bank, I will not be responsible for this.
Thanking you,
Your sincerely,
Naveen Kumar Sinha
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