HSBC
Check cllection charges

Hi,

I did not ask HSBC to send a person at my home for collection of rs 583 cheque.

They sent a person and I was charges rs 100 for the same. They did not inform me that cheque collection charges is rs 100. Nor did I ask them to send one.

HSBC now refuses to revert this charges.

Also, when we got the SBC catd, we were assured that it is life time free card, now they keep chargong every year for my card and add on card and I have to fight every year with them to get it removed.

Can some one let me where do i take my case to.

Thanks,

Mukul