My name is sabitha.t.m. and my credit card number is 4476 9299 8574 0528. now my card is in the cancelled status. i already sent so many mails to the customer care executive of hsbc and also i called them several times. but now onwards my complaint is not rectified.
i have paid all the amount dues that i used through hsbc credit card. i didn't tell any consent to the tata aig for there insurance.
here is attaching the reply from hsbc.
From: HSBC INDIA NODAL OFFICER [mailto: [email protected]]
Sent: Monday, March 23 2:53 PM
To: Majeed, Sabitha
Subject: Your HSBC Card Account Ref: 190320091288 (KMM3337604I123L0KM)
Dear Ms. Sabitha,
We refer to your email dated 19 March addressed to our Nodal
Officer, expressing concerns on your HSBC Credit Card Account.
Having investigated with the department concerned, we would like to
inform you that Tata Aig Policy premium has been debited based on your
verbal confirmation.
Should you have further clarifications, please do not hesitate to write
to us.
Assuring you of our best services always,
Yours sincerely,
Mahesh T
Officer Customer Service
Hong Kong and Shanghai Banking Corporation Limited
Our Credit Card Tariff has changed w.e.f. 1 April for further
details please follow the link
https://www.hsbc.co.in/1/2/personal/credit-cards
BUT now onward they sent me the bill. i got the last bill today amounted 6630/-
if it comes in the CIBIL site, it will afect my future, without my fault.
kindly do the needful.
hope you will rectify my issues and reimburse the amount and if my name is in the cibil site, kindly request you to remove it from the site
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