I m having HSBC Gold Credit Card but from lat 15 days, I m not able to use my card. When I had tried to spoke with Customer Care then I got very worst response. A
ll were put me on hold up to 30-45 minutes and then phone was disconnected. Finally on 1st Dec08 I got feedback from one of CC exc. Miss Namita that my card has been blocked temporary w/h my information. Same day she was confirmed that she will put request to concern dept. and my card will re-open after 30 minutes. but when I was try to use my card today and found that again my card has not been re-open till now.
When I called CC exc. then found that will re-open after 23 Dec08 but none of them having information why it is not open. She also Deny that no confirmation has been given by Miss. Namita that day & put me hold 40 minutes after that she said, I have to wait for up to 23 Dec then only my card will open.
Now they replied that since I had released payment through out station cheque just bcause of they blocked my card which is a funny joke.
0 comments