This is to bring in your kind attention that iam getting multiple threat calls from HSBC bank to settle my card no 4476-9299-9352-8253 but I want to bring in your kind attention that I have fully settled this credit card 10 months ago. I have settled my card via settlement letter no FFS/BGE/BGL/NOW/CPD/120408/SR & handed over the cheques via receipt no 0247677. But It is very unfortunate to state that today also at 8:30 I received call from Mr. Vinod (080-32487818) who claimed himself from hsbc legal department & threaten me to send/add my name in defaulters list. He also threatens me to send legal court notice. I have complained so many times to hsbc bank about the statement I m getting every month with false amount but uptill now no action has been taken to sort this.
I have send so many gentle reminders to them but no action has been taken so far.
Here is the summery for reference
1) I applied for settlement of card 4476-9299-9352-8253 in the month of April 08.
2) Received call from Sayeed from collections/settlement department who sits in Chennai.
3) We agreed on settlement of 35, 000 payble in 3 equal installment. Last installment payble date was 30th june 08.
4) Sayeed informed Hemant (99455-40520) to send settlement letter to me who was from HSBC Bangalore.
5) Hemant coordinated with Pankaj Puri from hsbc noida & told him to send settlement letter to me in noida.
6) Pankaj puri (4220376) sends me settlement letter through his courier boy names Ajay (9910765173)
Settlement letter no. (FFS/BGE/BGL/NOW/CPD/120408/SR)
I handed over 3 cheques with following details to ajay against receipt number 0247677.
1) Cheque no. 468139 dated 20th April worth 10, 000
2) Cheque no. 468140 dated 20th May worth 10, 000
3) Cheque no. 468141 dated 20th June worth 15, 000
Even after paying my all installment iam keep on getting continuous monthly statements from bank. I spoke with sayeed & hemant several times & reported about this problem but every time they assured me that my card is closed with no pending dues.
I have called & write mail so many times to hsbc but no action has been taken so far & still iam getting calls from bank to make payment on already settled card.
I called several times on 011-41490770 but they said they cannot help me... they told me to call agency numbers which is for Gaurav girdhar 0120-2517601/02/03/04 & bangalore numbers are Bindu 080-25327364 & Anurup 080-25583533.
Please help me as i cannot take this anymore.
Deep Kohli
[email protected]
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