HSBC Credit Card
Credit Card Cancelled without Prior Intimation

Hi,

This is Amarnath P. I hold HSBC Credit card. i was using HSBC Credit card from 2004. In the month July my credit card got closed without any prior initimation. I had made a BT in this card for which every month i'm paying the minimum amount due. There is no problem about my payments. Becasue my card got closed i couldnt check my statements online.

I called the HSBC call center probably some 100 times to look into the issue. They said that dont have my information and asked me to call the settlement department, when i called the settlement department they dont have my details.

Inspite of answering me why my card got closed, they sent me a new card. and no statements are issued to me.

I didnt understand where the confusion was. After my card closed also i made the payment for the month of Aug.

Later in the month of April i received a call from HSBC talking about my pending amount. i said that i'm ready to pay the balance but i'm not ready to pay the interst and the charges hsbc has charged me. they agreed to that but HSBC has reported to CIBIL me as defaulter.

Can someone help me on this, whom to talk to resolve this issue.

Thanks & Regards,

Amarnath P