The Authorised Officer,
I have filed case in the consumer court against bank. Your recovery agents are using abusive language and calling day or night violating basic code of RBI. They give thraet for taking illegal action and defame also. They are calling in my office, residence and on mobile at any time and in my absencse using harsh language with any one who receive the call. Even when I said to send your ID that u r calling on behalf of HSBC, they said u should sit before a temple for begging. Is this attitude is according to your culture.
Sir, Please look in the matter as I am from very beginning saying that your outstanding not relate to any geuineness but no one is respoding and whatever balance lying is on account of accumulation of charges and penalty arises on a/c of non-genuine charge.
I am ready to pay if any genuine outstanding is there but please prove the genuineness of the same.
Look in the matter urgent and please reply. I am waiting for your reply. In absense of that I am going to file criminal case. This is my last request to HSBC.
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