This is regarding my credit card (VISA) that I have been using for 10years. I had made a online payment to them using my husband's HSBC bank account. However past 4 days their call centre has been giving me missed calls continuously and harrasing me during working hours also. Further their helpline customer service were also of no use. 2 people Jisha & Pradeep John - didnt help, where rude. I had requested for the customer service heads email id and phone number - however they gave me the email id of nodalofficer and not the person's individual id. Am not sure how to deal with this situation. Do suggest
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