I was holding a HSBC gold card # 4384-5999-9356-5349 till 29th June which was life time free. On 29th June HSBC representative called me up for upgrading my GOLD card to Platinum card without any charges. Which I agreed, thus resulting to immediate closure of my current credit card mentioned above.
Till date I have not received my new credit card, which I need desperately. I have put forward a complaint also vide ref: 2908404126 dt 18th July which I got registered through Mr. Kunal of HSBC representative.
But regret to say that till today I have not received any feedback. Today when I again contacted the BANL, Ms. Manju told me that it will take another 10 working days for processing.
Based on above I am not able to make nay purchases which I was planning to do.
I have lost lot of opportunities which were on the way.
This is mere case of fraud with me.
I have put a lot of mails to HSBC direct and indirect too through Consumer Online Resource & Empowerment Centre complaint ref: 2928/1 : dated : 8/31 7:31:00 PM
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