Dear sir,
I Sonti Gope holding a cr card of HSBC Bank (No-4476929996430879). In the month of august 09.i got a SMS from bank informing me that my total outstanding is rs 1100 appx. I gave a call to customer care for the details. Bank comformed me that its the yearly renewal charges. I told them that this is a free card to me for last 4 yrs. I have never paid any yearly renewal charges but the customer care executive other side was not in a mood to understand me. Finally i deceided to cancelled the card on immediate basis. Since i used this card for not more than 2 times in whole history so i don't receive any card statement. Even i forgot my cc limit and my employer name when i applied my card. Now in the month of october 09 i again got a SMS from bank that my total outstading is rs 2176/-.i called the customer care but they are not at all ready to inform me the details because i forgot the cc limit and employer's name. They told me that now my case is in collection and provided me a no.(011-41490770). I hade a word with mr Rohit at this no and he told me that i have to pay the bill. Plz hepl me out from this situation because bank is not in a mood to grant my request nor he is providing me any details. Requesting u in anticepation.
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