I am holding HSBC Gold Credit Card which is valid up to 4/09. The Bank has debited Rs. 669.97 as Finance Charges on 04.10.08 & Rs. 82.81 as Service Charge on the same day. In fact I have credited the "Total Payment Due" each month in time. Hence the charges are unwarranted and illegal. I am not liable for it's payment.
Moreover when I called on 1800112888 @ 5.01p.m. on 11.10. immediatly after receipt of the monthly statement for my card, the excutive refused to accept my complaint and gave me following No.s: 66800001 & 40422424. I tried to talk to the executive on this number but every time I enter my card No. the reply was " you have entered a invalid number". How can it be an incorrect card no. when I am using the card.
I wish the HSBC & It's Credit Card dept. should call me on my No. 9869053506 or write me on my email address URGENTLY.
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