Hi Support
My name is Clinton R Gyles,
I volunteered repossession on my motorcycle completed yesterday on 03/21/08.
MY ACCOUNT NUMBER IS 410216-00-231489-2 AT HSBC Retail services
I am writing to you because I have made a transaction through Western Union MTCN:923-359-7029 to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC Retail service.
MY ACCOUNT NUMBER IS 410216-00-231489-2 AT HSBC Retail service
I really do apologize my account went into collections department. I had fallen into bad times I have made a couple of payments prior to this the, closest month was December. Just shortly my loan defaulted.
I called the collections dept to try to fix this. When I called the first time I was told I was 121 days past but I did make a payment in December,
I asked what I could do to fix this the female told me to bring loan up to date and pay all the back payments up yo date $1, 280.90 I agreed.
I contacted the western union closest to me. They told me it was going to cost ex number of dollars.
So I called back HSBC Retail service Collections dept, to see if they would do electronic withdrawal from my checking and a different agent told me even if I made the payment of $1, 280.90 that my account would not be reinstated.
SO I asked to speak to a manager and then that person told me the same thing.
I was ok with this... I said come and get the motorcycle ..
The repossessions company called and they said try to call the HSBC Retail service back and try to work something out.
I did then I was told the same thing the first time I called ..So I thought they were in fact giving me another chance and I went to make the payment of 1, 280.90 through Western Union MTCN:923-359-7029 went and made the payment I thought this was awesome. Then I called to give the receipt number they put me on hold then came back on and told me even though I made the payment of 1, 280.90 and brought account up to date they said they are still taking the bike. So I demanded my money back and they said call western union .. I said I all ready did they told me to contact you. Then I asked for a manager again they told me THERE IS NO WAY THEY ARE GIVING MY MONEY BACK. and they still taking the bike...
I tried to make good on this loan why did I get mislead I was being very honest to HSBC RETAIL SERVICE
I stayed in touch with the repossession and HSBC Retail Service whiles I was applying for loans to pay the bike off. I had gotten now where because HSBC Retail service all ready put it in my credit report..
Can you some how put this note on my credit report ..
0 comments