I am using this phone just for the last one year. The Battery got sopilt after a years use and since the last 3 months am trying to arrange a replacable battery pack for my phone (HTC P3350 / Battery pack ARTE160). The company is not at all suplying the battery after repeated requests and the service centre at Kolkata, Cell - O- Service had been asking me to call every day since the lst 3 months. Even after atleast 100 calls to them they keep asking me to call tomorrow everyday. I had also complained against this service centre and the non availability of the battery in the toll free number and emailed HTC. But no one is even bothered to help me.
This board is probably my last resort and kindly tell me how can I take up the issue with the HTC people before trying out consumer court.
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