Hi,
this is to bring to your notice that someone at my office stole my HTC P3452 with the IMEI as 356786010815433.I called the HTC Customer Services who said that there is no service of blocking the phone, is that true? But the problem is that this phone is quite expensive. In the conversation with Manoj (service advisor) said that YOU will notify me about the phone only when the robber who has got my phone, comes to one of YOUR service centers for any problem with the phone, how ridiculous!!!Does that mean I have to wait till then. I am sure that I am not your first customer to loose the phone be it any HTC model. This phone is damn expensive. Can u please tell me, being one of the largest selling mobiles in India by now, why don't you have this feature yet (of blocking lost or stolen phones)?
I have also passed on this to THE CONSUMER FORUM, because i have to face such a huge monetary loss. Not only that I am so disturbed now that I don't have the benefit to block the my own phone. Do you even realise I w3ill be in so much of a tension all because of the stupid fact that YOU CANT BLOCK MY PHONE.
I would request u to please mail me if there is any way of getting these things resolved. I would really be obliged if you can the system of blocking the phones whenever the customer reports it to you saying that they eithr lost it or its stolen if for nothing then atleast for a mentall satisfation.
For any reason if you have to contact me:
email me on: [email protected] or [email protected]
Call me on: 9920299981 or 9920599980
Thanks,
Regards,
Ajaz Pathan
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