I have made payment for the bill of Aug thru my ICICI internet banking Bill pay option on Sept 10th for amount of INR 1406.90 via transaction number 0041077528. I have started getting calls that the payment has not been made, I have provided the details of payments several times. Since Oct 3rd 2007 my outgoing were barred. I called up the vodafone customer care where in they again asked for the payment details. Customer care executive informed that same would be updated in 2 hours and your services would be activated. The reference number to this call was 697823936. Nothing happened, on oct 4th I again called at 10 AM in the morning. Customer care exective again same story, asked for payment details and after providing promised that your services will be activated within 2 hours. Ref number was
698729830. Nothing happened. Wrote an email to [email protected] on Oct 4th. No response. Again logged complaint with customer care number on Oct 5th at 11 AM, reference number 700331856, took the payment details again, executive said my senior will call you immediately. No response yet...
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