Dear Sir/Madam,
I am a subscriber of Hutch - Vodafone mobile calling service (9820541150 pre-paid) in Mumbai. My relative lives in the Middle East and to whom I make calls frequently. Since a few days, lets say, when I dial for my relative's number, without sounding a ring at my end, I am charged for the call. My relative does not get any ring either so the talk does not happen. Its been a loss of money for which I have received no service at all. On earlier occasions I have called the Hutch operators, to which, the standard reply is that the exchange on the other side has a problem and that they (Hutch) are helpless about it. I am now afraid to make any international call for I might lose money unnecessary.
Could you please look into the matter immediately. Your prompt response will be highly appreciated... N. Gandhi
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