Sir,
Unfortunately, ICICI BANK either through its customer service personnel or through its management is not offering any sort of service to the public and the Bank is losing its credibility.
I had deposited my Balance transfer cheque issued By ABN Amro Bank to my ICICI Bank credit card for RS/- 20, 000.
The Cheque had been creared by the ICICI Bank and wrongly credited to some one else 's account.
Despite my repeated calls and several mails.. they refuse to reply.
I had logged several complaints through the bank site and also with the customer service representatives.
the customer service rep reads out the details as being credited to a lady's acc, despite my credit card number and my Name being printed on the cheque.
I have the copy of the cheque and would go to the consumers forum if my issue is not resolved by the authority.
I give the cheque number here:
Cheque issued in favour of: NAINI VINOD KUMAR's ICICI BANK Credit Card Account.
issuing bank: ABN AMRO BANK
Cheque number: 536910
cheque date: 26-06
Cheque: drop date: 1st week of July in ATM in Electronic city Bangalore. Karnataka.
I hope teh authorities take this up and resolve my issue soon.
Thank you,
Naini Vinod Kuma
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