Dear Sir/Madam
I had an credit card of ICICI bank Card no 4477 4685 2074 5006, I myelf was an employee of the bank, when i left the organisation i got in touch with the phone banking but i didnt had the pin for that reason my new contacts numbers and communication address was not updated. But i was told that the same can be done by dropping a request in the branch, this happened during june. I dropped the same in the sector II saltlake branch in kolkata. After that i didnt recieve any communication regarding my card. Since i had squared off my outstanding i had in my mind that the balance of card is zero for this reason i am not getting any statment.
All of a sudden in Feb i receieved a letter stating Rs. 8821 outstanding, i got in touch and was told that a EMI which was on my card which was the last Emi got returned, the amount as some 300 Rs.for this outstanding the amount now is 8821.
Sir, my complaint is that they had my permanent address on which they send this letter dated 12.02.09 CMP/MLTI/30928/30, 928 then why they failed to send the same on time when the outstanding was low. Now they are telling that the prinicipal outstanding is Rs 3300 which i need to pay, when asked about the details they are unable to give any clarification as they are adding the charges in the prinicpal amount. I got a call from Mr satyajit ph no 022 67034130 who didnt even accepted my request to look in my account and confirm the principal outstanding.
I had lodged a request for settlement in 25.02.09 number 98026311 which was answered on 26.03.09.
Sir i am annoyed and i understand the implications of this outstanding on my financial credibilty. I request your kind attention for the same as i am not getting proper response from ICICI Bank. The contact numbers provided of Ms Nisha Chakraborty kolkata office 033 32579135 is always engage.
Sir i admit it was my fault of not keeping a track record of my card but in the notion that the outstading is nill i didnt tracked it and no correspondence or call from the bank added more to my notion
Sir want to pay the principal and want to get out of this mess. I have been in lot of mental tension due to the amount of outstanding, as i am a salaried person thinking about paying that i have not done had made me suffered a lot.
I dont need any compensation but as a token they should be penalised for understanding the sensitivity of financial credibilty being a bank. Due to this i would have been denied a loan in any emergency without even knowing the reason.
Please help.
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