To,
ICICI Bank Limited
ICICI Bank Phone Banking Centre
5th floor, Md illayas khan estate,
Road No 1,
Banjara Hills
Hyderabad 500 034, India
Subject: Regarding internet robbery using my credit card a/c 5239511125026003 through icici bank - SR112664928 and SR112728682
I have my icici credit card a/c 5239511125026003 with Icici bank. On 14/07/09, Internet Transaction of Rs. 52, 985.00 and Rs. 30288 were done from my credit card. Yesterday (16th july) when I received a call from icici bank regarding the verification of my change of address, which was never requested by me, I went ahead and checked online, and found this fraud committed of Rs. 52, 985.00 transaction while verifying my accounts online. I immediately called the icicibank, and blocked my credit card, via complaint number SR-112664928 .Today (17th july), I got sms this time time on my cell for another transaction of Rs. 30288 done from my credit card. I immediately called the customer care, and informed about this transaction via via complaint number SR-112728682.
I too have informed the nearest police station, and also informed the Cyber crime department.
These are fake transactions, and I would like the concerned authorities to come into action ASAP. This has caused sense of insecurity, and threat to my life and family causing mental disturbance. Customer care doesn't take any care to take action on this. I am requesting to talk some manager and I am put on hold forever. Let me state clearly, this has mentally disturbed me. ICICI Bank is sitting without any responseaction.
I hope ICICI will immediately come into action and address this at the earliest.
Thanks & Regards
Munit Singla
919811088972
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