I HAVE BROUGHT A MOBILE PHONE THROUGH MY CREDIT CARD NO-4477466524988002 OF ICICI BANK ABOUT FOUR YEARS AGO. I REPAID IT BY TWO CHEQUES OF 4000/- AND 3910/- TOTAL A SUM OF 7910/- IT IS TOTAL PRICE OF THAT MOBILE PHONE.
MY SBI A/C STATEMENT SAYS THAT IT IS DEBITED ON BANK'S END AND IT IS CONFIRMED BY A MESSEGE FROM ICICI BANK ON MY MOBILE NO-9835162249. BUT AFTER THAT EVERY STATEMENT ISSUED BY BANK WHICH FOUND TO ME RELATED TO MY CREDIT CARD INCLUDES DUES OF SOME RS. WHEN I MET A PERSON NAMED R N PAUL IN RANCHI ICICI CREDIT CARD BRANCH HE SAID THAT IT IS INFORMED TO HEAD OFFICE AND IT WILL BE AUTOMATICALLY SOLVED. BUT IT ALL IN VAIN NIETHER PROBLEM IS SORT OUT NOR STATEMENT OF DUES IS STOPPED TO REACH ME.
SOME TIME LATER I GOT MY STATEMENT OF MY SAVING A/C NO. 017501007679 WHICH REVEALS THAT ICICI BANK HAS BEEN DEDUCTED THE SO CALLED DUES OF RS.5568.03 WITHOUT MY PERMISSION.
THENAFTER I COMPLAINT IT TO CUSTOMER CARE OF ICICI BANK ONLINE, IN THAT CONNECTION I WAS FOUND THIS MAIL FROM THE BANK...
Dear Mr. Madhaw,
We request you to contact our office concerned at the following address, for further assistance in this regard:
Rahul Wadhwaa / Dipanjan Mullick
2nd floor, Jha Niwas
Opp. Hotel Yuvaraj Palace
Doranda, Ranchi-834002.
Contact numbers: 0651-3255366 / 033-22816914.
We sincerely regret the inconvenience caused to you.
Sincerely,
D. Sailaja
Customer Service Manager
ICICI Bank Limited
AFTER GETTING THIS MAIL I TRIED TO MEET THE SAID PERSON BUT HE NEVR FOUND ON HIS DESK TO SORT OUT MY PROBLEM SO I AGAIN REQUEST TO CUSTOMERCARE OF ICICI BANK BUT TILL NOW THEY ARE NOT RESPONDING ME OR DI REFUND MY MONEY.
PLEASE DO THE NEEDFUL AND OBLIZE ME.
THANKING YOU.
BRAJ MADHAW
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