Dear Sir/ Madam
Ian sending the all incidence and the communication made with the concerened section.
Dear Sir,
Ok there is no offer, but the person was calling he was telling all the secerate details regarding my credit card, past transactions, my DOB, Mother Name, Iam not focusing about the offer but this case creates Question mark for ICICI Bank about the Confideciallity. How secure the Customer can feel? Kindly take some necessary action. I have given all the necessary details regarding the group of persons who were doing such thing. The telephone num are of ICICI. It is ICICI duty to track out those people.
This is the last level upto which a customer can support any service provider.
To ensure the confidentiality is Service providers Responsibility.
Kindly take necessary action.
Regards,
Devesh
&&&[ Received Mail Content ]&&&-
Subject: RE:'ICICICARE=031-967-871' level2complaint/ Credit Card
Date: Thu, 04 Dec 16:24:31 0530
From: "ICICI Bank Customer Care"
To: "[email protected]"
Dear Sir,
We confirm that there no such offer with ICICI Bank Credit Card.
We understand that, you have a query/concern with regard to the ICICI Lombard Mediclaim policy. We request you to write to ICICI Lombard Insurance at [email protected], or Write to: ICICI Lombard General Insurance Company Ltd, Customer Support, Zenith House, Keshavrao Khadye Marg, Opp. Race Course, Mahalaxmi, Mumbai - 400034.
Sincerely,
Haresh. Sharma
Customer Service Executive.
ICICI Bank Limited
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: [email protected] ([email protected])
Date: Tuesday, December 02 07:58 AM
To: [email protected] ([email protected])
Subject: level2complaint/ Credit Card
Name: DEVESH
Product: Credit Card
Account No: 4477474375139006
Application No:
E-mail address: [email protected]
Mobile no: 9316291912
Telephone no: 91-0164-6706539
Service Request (SR) No: SR11208976
Details of complaint: Dear Sir / Madam
I have received a call from ICICI CHENNAI OFFICE on 20th NOV, person named RAJPRADEEP calling from 04445583495 / 04445583501 on my mob num 9316291912
He was telling that on 21st there is BANK Aniversary, and ICICI BANK is launchingin UK, during this auccasion 10 customers are shortlisted to attend, but due to some reason only 4 customers got the chance to attend, but rest of 6 will get the additional advantage, that as my credit card 4477474375139006, having credit limit 60, 000, and cash with draw 18, 000, due to this offer my credit limit will increase to 2, 00, 000 and cash with draw limit 2, 00, 000 will be done. I can with draw the 4, 00, 000 without any transaction charge. I can pay the ammount upto 41 months without any inerest. this will be effected when I'll make a health policy of ICICI LOMBARD having 15000 yearly installment, it will be converted into 12 (1334 per month). After paying fist intallment in JAN my credit limit will increased and asfter that I'll request him to Cancell the Health Policy and I'll get 30, 000 from that policy, Against that ICICI lombard will block 15000 ammount against one policy, this offer will be provided for all family members of mine. When ICICI Lombard person will call u, don't tell them regarding this offer they don'y know about that offer, this offer is provided by ICICI bank. I have registerd five members of mine and my uncles total policy nine, Ammount blocked on 4477474375139006, 4477462057957001 & 4477474307981004.
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