Dear Sir,
The below mentioned mail has sent by me yesterday. Pls look into the matter and take necessary action.
This is for your information that I have been a customer of your Credit Card vide no. 4477 4666 3598 5004 for last few years. I regret to inform you the kind of service you are providing for the last few months are very poor and unprofessional. Hence, I have decided to surrender my credit card and for that I have several times called your customer care dept but unfortunately nothing turned up. I insisted for settlement of my dues but their attitude was very much reluctant and they kept harping on the string asking me to pay the minimum amount. I followed their instruction for a few month. Being a good customer I expected that very soon your representative would get in touch me for settlement but it was all in vein. I have already reached my height of patience and can NOT bear anymore. The executive of collection department (Mr. Ganesh) is sitting there was very much arogant and misbehaved. Suddenly on 27th he caled up at my mobile no. and used abusive language and told me he will come to our place and will shout in the locality if I don’t provide him the money. If this matter will happen again than I wiil be having no oher option for bringing dat employee into the court and also I will lodge a F.I.R against that illmanered person. So, you are requested to act upon this matter within 48 hours of receipt of this mail otherwise I'll be left with no other option but to surrender my card without bearing any financial burden in the future against my credit card.
Please treat this matter as the MOST URGENT.
Best Regards,
SANDIP
9830661396
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