Dear Sir/Madam,
I had applied for the ICICI Bank Credit Card few months back and from my side all the relevant required details were provided to the Bank. The Bank had issued the Credit Card against my name and had offered me an insurance policy from there sister concern companies ICICI Prudential which I had rejected to accept. But they had issued that policy in my name inspite of any type of approval from my side.
After that neither the Card nor the Policy Paper was delivered to me so that they can be cancelled from my side. I had put one written complaint regarding this to cancel both the card and the Insurance Policy and the ICICI Bank had replied me in written that the Card has been cancelled since it remains undelivered to me.
Now, after few months they have linked that Card Payment to my Saving A/c and have deducted those charges alongwith the many other charges like Late Payment, Interest Charges etc. without any prior intimation to me. I had put many service requests regarding this but now they are not responding to any of my request. I am quite mentally harrassed by the way Bank is behaving.
I request you to kindly look into the matter and help me out of this problem.
Regards,
Vijaya Julaha
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