To
The General Manager
ICICI Bank
Credit Cards
Head office
Sub: PAYMENT OF MY ICICI CREDIT CARD MADE THROUGH CHEQUE BUT YOUR BANK NOT DIDN’T RECEIVE IT AND MISPLACED MY CHEQUE
Sir,
My name is Manoj Kumar Gupta and my credit card No. is 5177194207716009. The bill dated
15-Aug-09 the payment of which I have already made to you through the O.B.C Bank Rajpur Road Dehradun Cheque (Cheque No 396387 dated 20-08) & it’s not being Debited from my A/C till date. I sent my staff with the cheque on 20-08 and when he asked for the receiving of the cheque, they refused for that and told him to drop the cheque in the drop box and he did the same.
When I received your call on 10-09 then I came to know that you haven’t received any payment of 15-08 bill. Then today 11-09 I made the payment to you through the O.B.C Bank Rajpur Road Dehradun Cheque (Cheque No 396393 dated 11-09). Today also they refused to give the receiving of the cheque but after the arguments and when I told them about my previous cheque misplaced by your bank any how they gave the receiving to me and told me that we (ICICI BANK) are not concerned with the credit cards departments from 15-08.
I’m facing the problem of credit card though I’m regularly paying my bills at time. I want the details of my missing cheque and I also want the written explanation of why this is happening and what is the real problem, if not it will propel me to take some legal action against you. I’m not responsible for any late payments. With the hope my problem will get rectified at the earliest.
Manoj Kumar Gupta
9720172109
Date: 11-09
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