I am having icici crdit card no xxxx xxxx xxxx 4007 since 12 & I have been paying the billed amount regularly as per statement sent to me. But I did not receive bill statement in Aug 08 & till date Sep 08.I did not notice it due to pre- occupation of jobs at office as well as in home front. This came to my notice when an ICICI execetive telephoned me that he wanted to come to my house for collecting cheque againest outstanding payment towards my credit card.
I informed the ICICI execetive that I paid the last bill (statement date July 21 of Rs4759.92 by ICICI cheque no386870 & this was encashed by them also & as soon as I receive next bill, I will pay them in full amount. But he said that he does have bill. To find out what is happing, I telephoned their call centre &he advised me to see the pending bills in their internat. When Ichecked the bill in the internet, I was surprised to find out that they have charged late fee & interest amounting to Rs.746.21.Since it was the fault of ICICI Credit Card for not sending the bill to me in time, they do not have any right to impose late fee &interest in the billed amount. I am paying them the amout actully spent by me it purchasing various items totalling Rs23952.36
Please look into it & request ICICI to take appropriate action.
D.BARAT
0 comments