Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Bank Limited - Unauthentic process of credit card | News #290882

ICICI Bank Limited
Unauthentic process of credit card

Dear Sir/madam,

from the below mail you will find the the ICICI credit card people deducted 18691/- from my saving account without prior intimating, at that time i was travelling when they swapped the entire amount from a/c which put me in the great trouble .the amount wasw deducted against the creditcard which was at settellment mode and first payment was made from my end against the settelment amount rest two was to be collected by there people but they didnt turned after the first payment and had made regular follow for the same but they said they will get back to me.

now yesterday they deducted amount from my a/c this unauthetic mode these people are following .they could have contacted me they were having my No, s, email ID and even my office address. i want to understand how this bank allow some people to acess the account of the user what is the authencity.

please guide me take legal action against such practice and raise voice against such illegal activity.

because of these activity people who dnt want default became defaulter because of not following the process set by RBI

please read the below mail also which will guide you about the previous communication with the bank

Thanks & Regarsd

Avinash pillai

Dear Nisar,

As per your communication below I was to suppose pay 15000/-rs in 3 installment for the 45000/- settelment amount first payment was suppose to be done in Cash and rest 2 payment will be collected by your people along with the settelement letter according to that i made the payment 15000/- cash at the jabalpur branch but that your people didnt turned even after reminder and now actually your people had deducted 18691/- from my account . if you see the below mail I Had been having words with Shankaran on the Same. Didnt you said that rest of the payment will be collected by your people. let me make you understand I am not located at Nagpur I had also corrected my present Address last time. My phone nos has been updated your people could have contacted me for the paymet or you should have guided me that i Should deposit the rest amount at the local Branch if your people will not turned to me.

now either do the reversal of 18691 /- or send me settement letter i will deposit 11309 /- which will compelete 45000/- as settelment.

or send your executive at the below address to collect the remaining two cheque with the settelment letter and kindly do the needfull for Reverseing the amount 18691/-

Avinash Pillai

149 christian colony kerela bhavan road katanaga

colony jabalpur (MP)

Regards

Avinash pillai

& On Wed, 20/5/09, Customer Care wrote:

From: Customer Care

Subject: ICICICARE=034-197-820 Confirmation of settlement of credit card account : 4477478233363005

To: "[email protected]"

Date: Wednesday, 20 May, 12:30 PM

Dear Mr. Avinash,

This is a confirmation e-mail to inform you that we have forwarded a request for settlement of your credit card account for Rs45000 in 3 installments. You will be receiving your settlement letter with in the next 7 working days once your settlement gets approved. So kindly ensure the payments. Kind co-operation is expected.

Sincerely,

Nisar Khan

ICICI Bank Ltd

& On Sat, 1/8/09, Avinash Pillai wrote:

From: Avinash Pillai

Subject: Fw: ICICI Bank Credit Card - Intimation for Payment

To: "NISAR KHAN /CSPB/IBANK/THANE", "SAIKRISHNAN SANKARAN /LAS/IBANK/KOCHI"

Cc: [email protected], "YATTESH ATTAVAR /DSMG/IBANK/BLR", [email protected], [email protected]

Date: Saturday, 1 August, 7:23 PM

Dear Sankaran,

As per our last communication you told me that you will get back to me for the below query & request but today collection people had Debit 18691/-Rs from my saving account, As i had told you earlier that the particular credit card was at the settelment mode and for the same i had already paid first insatllment 15000/- and the rest of the two was to be collected through the cheque and some was come at my place along withe settelment letter.

please get the reversal done of the above amount and adopt the authentice way for settlement. you can cross check SR 106780960 according to which Nisar (collection manager) had communicated that credit card nos 4477478233363005 has been approved for the settement fo 45000/- according to that i had paid 15000/- cash as first intallment and rest is to be paid in cheque. I had mailed earler also intimating Nisar that nobody had yet turned for collection.

this is third time happen that i had gone for settelement and some unauthentic activity has happend from your end. please do the requirement on urgent basis, I had word with the call center team according to him the same has been done from nagpur collection team.

Thanks & Regards

Avinash pillai

icici lombard

Jabalpur (M.P.)

NO & YES R short words which need long thought but most troubles in life r the result of saying YES to soon or NO to late

&-- Original Message &--

From: Avinash Pillai

To: [email protected]

Sent: Friday, July 17 5:03 PM

Subject: Fw: ICICI Bank Credit Card - Intimation for Payment

Dear Sankaran,

please go through the below mail As discuused with NISAR the Credit Card No. 4477478233363005 was to be setteled in 3 installment 0f 15000/- (in 45000/-) and according to that i had made the first payment and i was told the rest two Payment will be collected by collection officer who will carry the settelement letter . but no one turned out after that I had written the mail to Ajanata also that accord to the communication i had not received the settlement letter and no one has approached this had happed twice with every time your people collect the First installment and don, t turned.

11500 /- was collected first time

15000/- second time

request you please first reguarlise thing at your end and come with the proper settelement process I had already paid more than 40000/- in the in this phase kindly check my statement of last year also.

Every time the manager change according the credit pending list circulated and i had suffer.will send you the mail of nisar alsi which o had received at my personal yahoomail.

Thanks & Regards

Avinash pillai

icici lombard

Jabalpur (M.P.)

NO & YES R short words which need long thought but most troubles in life r the result of saying YES to soon or NO to late

&-- Original Message &--

From: Avinash Pillai

To: Ajanta Barua

Sent: Thursday, May 28 3:34 PM

Subject: Fw: ICICI Bank Credit Card - Intimation for Payment

Dear ajanta,

please find the deposit payslip attached for your reference.

.

Thanks & Regards

Avinash pillai

icici lombard

Jabalpur (M.P.)

NO & YES R short words which need long thought but most troubles in life r the result of saying YES to soon or NO to late

&-- Original Message &--

From: Avinash Pillai

To: Ajanta Barua

Sent: Wednesday, May 20 11:51 AM

Subject: Fw: ICICI Bank Credit Card - Intimation for Payment

Dear Ajanta,

received the request SR 106780960

Thanks & Regards

Avinash pillai

icici lombard

Jabalpur (M.P.)

NO & YES R short words which need long thought but most troubles in life r the result of saying YES to soon or NO to late

&-- Original Message &--

From: Avinash Pillai

To: Ajanta Barua

Sent: Wednesday, May 20 11:05 AM

Subject: Re: ICICI Bank Credit Card - Intimation for Payment

Dear Ajanta,

As disscussed I am in the process for the process of settlement of the below credit card amount.

Thanks & Regards

Avinash pillai

icici lombard

Jabalpur (M.P.)

NO & YES R short words which need long thought but most troubles in life r the result of saying YES to soon or NO to late

&-- Original Message &--

From: Ajanta Barua

To: [email protected]

Sent: Monday, May 18 3:47 PM

Subject: ICICI Bank Credit Card - Intimation for Payment

Dear Avinash,

Sub: Credit Card No. 4477478233363005

It may have missed your attention that a Minimum amount of Rs. 45, 460.00 is due from you in respect of your lCICI Bank Credit Card as mentioned above.

Total Amount Due - Rs 45, 460.00

You are requested to regularise your account by paying Rs.45, 460.00 as above at the earliest. Please make the payment at the address as mentioned below:

Ajanta Barua, DSMG - KAM

III Floor, West Wing RAPG Tower

J B Nagar, Andheri E, Mumbai - 400059

Contact No. 022 66493812

Please feel free to meet our authorized person at the above mentioned address in case you require any further information / clarification. Kindly ignore this letter if you have already made the payment.

Yours sincerely,

For ICICI Bank Ltd,

Ajanta Barua, DSMG - KAM

III Floor, West Wing RAPG Tower

J B Nagar, Andheri E, Mumbai - 400059

Contact No. 022 66493812

&&&&&&&&&&&&&&&&&&&&&&&&&&--

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Company: ICICI Bank Limited

Country: India

Category: Miscellaneous

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