ICICI
Wrong debit on atm withdrawl

Sir

i had withdrawn rs2500 on3rd aug at the kvb branch near chrompet using my icici debit card. but there was a failure in the

transaction and i could not collect the cash but myaccount was debited with the same amount. i contacted kvb and also icici but there was no reponses after a period of 45 days ven though i have submitted all the documents for the same. please help me

the person whom i should contact to get back the money.