Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Credit Card - Awful service of ICICI | News #292558

ICICI Credit Card
Awful service of ICICI

Hi Team,

I really do not understand how good you people are. Though i made the payment on time through e-payment.

You people charged me Rs.250 as Auto debit charges..

Do you people really work.. Getting thousands of salary everymonth, attending calls, sending mails and statements.. Is this only part of your work..

Dont you people look at the calculations.. Did i ever tell you people that i will make the payment through my account. I have made the payment on time. It was 5th Nov which was last date to make the payment.

My friend adviced me not to take credit card.. Unfortunately i have got it..

Let me share how i got this card. I was working with Infosys BPO where i was getting my salary was Rs.10500 as my take home.one fine day (which was very bad day to me), I was having my tea where this illeterate (an ICICI executive) approached me to take credit card. I told him not interested. He begged me that i have not reached my target and he told his family problems. He convienced me and he promised me that he would get my credit limit upto Rs.100000 (One Lakh rupees). Which is really impossible and ten times my salary.

I told him """ Boss, Dont play pranks with me.." he said" Sir i will assure you.. you will get credit limit upto Rs.100000". I was reluctant to take it.. My friend also told about his problems (he already took that credit card)..

His name is Karthik. Sreenivas (he was one sad victim .. He paid so much towards ICICI credit card.. it was about his fate..).

Why i am drafting such big mail.. ICICI has such good reputation .. Employees please be responsible..Now i am working with reputed organisation, I am getting paid much better than Infosys. I do have few credit cards (all are Big international banks like, American express, ABN Amro and HSBC).

The service is really awaesome. Even i paid after payment date (two days later).. They have not charged interest.. Though it is justified.

I kindly request you to re-consider the bill and get back to me.. Otherwise i have enough time to draft much bigger mail than this..I know few social forums which will always reachable by Commissioner of police and high society people watching it regulary.. I do not hesitate to take this to Consumer forum..

You must be thinking " Why this guy is thinking in such manner for Rs.250.. Its my money.. i have earned it .. i have right to enjoy .. not to pay penalities.. for false reasons..

SHAME LESS PEOPLE .. DO YOUR WORK PROPERLY.. I will call you up tomorrow as my mobile has been switched off >...

On Thu, Nov 20 at 7:59 PM, wrote:

Dear Mr. NK DWARAKANATH,

Please find enclosed your account statement. To open the statement, you require an 8-character password.

The first four letters of your password are the first 4 letters of your name as displayed on your credit card followed by your date and month of birth (in DDMM format). The password is case sensitive (lowercase). Please make sure that you do not include any special characters or spaces.

For example, if the name on your credit card is Sujit Sawant and your date of birth is 05-01-1950, then your password will be suji0501. If the name on your Credit Card is Dr. Raj Sinha and your date of birth is 05-01-1950, then your password will be drra0501.

To open this secure encrypted file, all you need is Adobe Acrobat Reader version 6.0 or above. If you do not have Adobe Acrobat Reader, please click on this link www.adobe.com/products/acrobat/readstep2.html to download the free version.

Please note that you will not be able to open this file or view the file properly with any version lower than Adobe Acrobat Reader 6.0.

&&&&&&&&&&&&&&&&&&&&&&&&&&--

This is a system generated mail. Please do not reply back to this email ID.

With effect from June 1 certain important changes have been made in respect of credit cards:

1. Maximum credit-free period is reduced to 48 days from 52 days.

2. Late payment charges are revised to 30% of minimum amount outstanding (Minimum Rs. 400/- and maximum Rs. 600/-)

3. Cash payments at bank branches for credit card dues will attract a fee of Rs. 100/- per transaction.

4. Replacement of credit card will attract a fee of Rs. 100/-.

If you have a query or need any clarification you may:

(1) Log in to your account online and write to us through Accounts Manager

(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or

(3) Call our 24-hour Customer Care

&&&&&&&&&&&&&&&&&&&&&&&&&&--

HOW TO MAKE YOUR PAYMENT

Making payments for your ICICI Bank Credit Cards is really simple. All you have to do is to choose one of the following easy methods:

For online payment if you have an ICICI Bank Savings Account - Go to ICICIBank.com and transfer funds from your savings account to credit card account using our Bill Pay facility.

For online payment if you do not have an ICICI Bank Savings Account - Pay your ICICI Bank card dues from any of your non-ICICI-Bank savings accounts also through net banking if your bank has enabled the NEFT facility. Use Transaction Code 52 and IFS code ICIC0000103 for ICICI Bank as the destination bank.

By Cheque/Draft - Make out a cheque/draft on a local bank and drop it into one of the collection boxes conveniently placed at our ICICI Bank branches / ATMs / Skypak drop boxes in your neighbourhood. The cheque/draft should be payable to " ICICI Bank Credit Card XXXX XXXX XXXX XXXX ".

Discover a new way of paying your Credit Card bills from your bank account anytime anywhere by using ICICI Bank iMobile. GPRS users, SMS iMobile to 56767661. For details, please click here.

* Note: All figures are in Rs.

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a) To view, Terms and Conditions, please Click here

b) To view, Most Important Terms and Conditions, please Click here

'Most Important Terms and Conditions' and detailed 'Terms and Conditions' are available at www.icicibank.com in eleven Indian languages

&&&&&&&&&&&&&&&&&&&&&&&&&&--

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.

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--

Dwarakanath. K


Company: ICICI Credit Card

Country: India

Category: Miscellaneous

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