Dear Customer Care Officer,
ICICI Bank, Credit Card Section,
I hold an ICICI credit Card bearing No.5176533681009004 w.e.f. 04.2007.During the last one and half an year I always paid my credit card dues timely. But on 22nd Nov'08 I received a telephonic call from your office to pay an amount of Rs. 6, 403.00 immediately which was said to be the last month's due which was not paid in time before 4th Nov'08.But for your kind information I would like to state that I did not get such statement before 4th Nov'08. However, as soon as I got the information about my dues I paid the same amount immediately on the same day i.e. on 22nd Nov'08. Unfortunately I got the Credit Card Statement dated 18th Nov'08 only on 29th Nov'08 where I found that late payment fee, interest, service tax etc amounting to Rs. 538.67 has been levied along with my actual transaction and the total amount due was shown as Rs. 6, 403.00 during the period from 17 th Oct'08 to 17 th Nov'08.
Under the circumstances stated above may I request you to reverse the additional amount of Rs. 538.67 which has been charged as late payment fee, interest, service tax etc. to my account.
Thanks and regards,
Yours sincerely,
Gautam C Ghosh.
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