Date; 10/12/07
ICICI Bank Ltd.
Videocon Tower, Jhendewalan
New Delhi
Kind attn: Manager customer care
Dear Sir,
I would like to bring it to your notice that I am holding a gold visa credit card no. 4477470049500029 since 12/04 and have no outstanding payments of any purchases.
I have been sold ICICI Lombard on tele call on Feburary06 which I found poor response / services I requested to cancel the policy in Month of April 07 wherein I have been paying premium Feb. 06 to march 07. My regular request / reminder could not make any effect on your tele callers I have paid premium of 8000/- or more for the insurance but do not owe single rupee of credit services that’s why I am returning your card and request do not send me any bill / outstanding payment which I never enjoyed. I am sorry to say but you have lost a good customer due to your carelessness.
Thanking you
Truly yours
Sharmila Anand
This correspondence done on said date but still i am recieving due amount for rs 15600/- rather icici lombard owe me 10500/- premium which i had paid for the harrasment from icici lombard
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