Awaiting your response
regards
sunil kumar.g.s
& On Fri, 12/6/09, Sunil kumar.g.s <[email protected]> wrote:
From: Sunil kumar.g.s <[email protected]>
Subject: Fw: RE:'ICICICARE=034-458-897' SUSPECTED SPAM: money autodebited from my account with out my knowledge
To: "ICICI BANK" <[email protected]>
Date: Friday, 12 June, 4:36 PM
& On Fri, 12/6/09, Sunil kumar.g.s <[email protected]> wrote:
From: Sunil kumar.g.s <[email protected]>
Subject: Fw: RE:'ICICICARE=034-458-897' SUSPECTED SPAM: money autodebited from my account with out my knowledge
To: [email protected]
Date: Friday, 12 June, 8:13 AM
Dear Mr.sandeep,
My Card Number is 5176 5370 2395 4009.
with regards
sunil kumar.g.s
& On Thu, 11/6/09, ICICI Bank Customer Care <[email protected]> wrote:
From: ICICI Bank Customer Care <[email protected]>
Subject: RE:'ICICICARE=034-458-897' SUSPECTED SPAM: money autodebited from my account with out my knowledge
To: "Sunil kumar.g.s" <[email protected]>
Date: Thursday, 11 June, 10:38 PM
Dear Mr. Kumar,
We are unable to trace your credit card details with give credit card number. We request you to provide your correct 16-digit credit card number.
Sincerely,
G.Sandeep
Customer Service Officer
ICICI Bank Limited
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: Sunil kumar.g.s ([email protected])
Date: Thursday, June 11 08:51 PM
To: ICICI BANK ([email protected])
Subject: SUSPECTED SPAM: money autodebited from my account with out my knowledge
Dear sir,
I have been trying to contact the credit card department & customer care by mail and phonr but in vain.
I have discontinued my credit card 517637023954009 which is clearly explanied by the mail which i have send to customer care in june.
Subsequently very recently a person from icici called me up and told me that there is a huge pending for which i have told him about the mail i have send to customer care & he thereby agreed for a settlement and told me to pay 10000 rs, which i agreed.
In may rs 4720 was auto debited from account & in june 15000rs have been debited from my account which i deposited towards my home loan, the home loan amount has bounced and this has resulted in enormous amount and stress and pain.
This has resulted in me loosing my confidence in the banking system of icici. This has resulted in me planning to discontinue my icici account.
i request you to do the needfull to reimburse the excess cash withdrawn from my account.
with regards
sunil kumar.g.s
9380731337
Dear sir,
This is sunil kumar.g.s, My icici Home loan a/c Number is LBCHE00001226299.
on 9th of june i received a SMS stating that my loan Emi has got Bounced & the reason given in the SMS was insufficent funds.
On 4th June i have deposited rs 15000 (fifteen thousand) to my icici a/c Number 623301117907.
In that case, I dont understand how the EMi could bounce,
there could be only one chance that is some one has infilterd into my account, which means that my icici account number is not safe for me to deposit money, if any one can acess to my account any time what is the point in having an debit card, password etc...
Further i would like to know how this bounce has taken place, for future i would also like to have an alternate option to deposit my home loan amount, i have lost confidence in your system because of which i would request you to suggest me some other way to pay my home loan rather than deposing my money in the above mentioned account number which is not safe.
This is a very serious issue and i request you to address the same immediatly, otherwise i would have to look out for other options to adress this issue.
I have been trying to contact the customer care & there was no response.
Regards
Sunil Kumar.g.s
Mobile Number :9380731337
#3/19, periyar 1st cross street,
srinivasanagar,
padi, chennai-600050.
sunil kumar.g.s
& On Sat, 26/7/08, ICICI Bank Customer Care <[email protected]> wrote:
From: ICICI Bank Customer Care <[email protected]>
Subject: RE:'ICICICARE=030-084-751' Fw: reg: wrong statement
To: "[email protected]" <[email protected]>
Date: Saturday, 26 July, 8:09 PM
For quicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".
Dear Mr. Kumar,
Further to our telephonic conversation, we have initiated a request for cancellation of your credit card with the Service Reference number SR74256498 and will be processed in 7 days.
Never give away your card details or account details in response to mails that offer free gifts or lottery winnings.
Sincerely,
Biswajit Sahoo
Customer Service Officer
ICICI Bank Limited
Credit Cards Fees structure is changed w.e.f. 1st June, 08. For details visit www.icicibank.com>Personal Banking >Cards> Credit Cards > Most Important Terms and Conditions.
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
&--Original Message&--
From: Sunil ([email protected])
Date: Friday, July 25 08:43 AM
To: ICICI BANK ([email protected])
Subject: Fw: reg: wrong statement
Dear sir,
I am going to surrender/cancell all my icici credit cards . pLs let me know the procedure to surrender the same.i want to surrender my creidt card & not intrested in using it any more.
I am fed up with the sort of non-reponsiveness from you, when ever a customer service representative is called for any query, they are unable to clarify.
I have also not received a revised statement, again while going through the credit card statement (5176537023954009) i am also charged with an additional 100rs fee leived for cash payment, were as i have made my last payment by cheque.
In case these issues are not clarified i will have to look out for an alternate way of sorting this out.
My Mobile number is 09380731337
regards
sunil
sunil
& On Thu, 24/7/08, Sunil <[email protected]> wrote:
From: Sunil <[email protected]>
Subject: Fw: reg: wrong statement
To: "ICICI BANK" <[email protected]>
Date: Thursday, 24 July, 9:03 AM
sunil
& On Tue, 22/7/08, Sunil <[email protected]> wrote:
From: Sunil <[email protected]>
Subject: reg: wrong statement
To: "ICICI BANK" <[email protected]>
Date: Tuesday, 22 July, 8:55 PM
Dear mr. Rajiv,
Thanx for the reply, regarding the symantec nortan renewal i have already written to you immediatly when nortan has misused my card and i have even tried to contact the merchant, he did not respond to me. the card number which you have mentioned is not used by me and i belive it stands deactivated since all the balance has been shifted to my new platinum card.
So i request you to look into the matter and revert the same, i would defenitly not like to pay for something which i have not used or purchased,
Regarding my mobile number i have already updated my mobile number 3 times with different branches of icici bank and for the last 3 years my mobile number is 9380731337.
Hope you will do the needfull.
with regards
sunil
Dear Mr. Kumar,
For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.
We have reversed the late payment charges and interest charges.
Date Description Foreign
Amount Billing
Amount
02/07 CHEQUE PAYMENT RECEIVED, THANK YOU 18532.00CR
22/07 Late Payment Fee Reversal 400.00CR
22/07 Service tax reversal 49.44CR
22/07 INTEREST CHARGES Reversal 1438.48CR
22/07 Service tax reversal 177.80CR
Regarding the transaction dated june 21 of amount Rs.2676.72 made towards SYMANTEC NORTONRENEWAL, we will not be able to stop the payment.
If wish to stop the payment towards the merchant, you need to deactivate the card 4477xx9004.
Alternatively, you can contact the merchant for the cancellation of the transaction.
We tried to call you on your contact number 9344836346 but could not establish any contact with you.
For any further clarification we request you to provide us your current contact number preferably mobile number.
Never give away your card details or account details in response to mails that offer free gifts or lottery winnings.
Sincerely,
Rajeev Ranjan Jha
Customer Service Manager
ICICI Bank Limited
Credit Cards Fees structure is changed w.e.f. 1st June, 08. For details visit www.icicibank.com>Personal Banking >Cards> Credit Cards > Most Important Terms and Conditions.
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: Sunil ([email protected])
Date: Sunday, July 20 08:35 PM
To: ICICI BANK ([email protected])
Subject: Incorrect credit card statement
Dear Sir,
I have received my credit card bill (Card Number: 517637023954009) for 33, 364.00/= This has actually come as a rude shock since i have setteled the entire amount of my last statement well in advance& this was clarified to your people over phone.
In this Particular statement i have received i have been charged with late fee, some fee leveied for cash payment intrest charges and so many other things.
I have also been charged 2676.72 towards symantec noton renewal norton which i have informed to you well in advance that the card number of mine was mis used.
I am forced to surrender the card with immideate effect. I have also spoken to the customer service (mr.sarvan) he told me the same has happend due to system error.
I wonder how system error can occur in a reputed bank. I request you to take the necessery steps to Block my card immediatly.
With Regards
Sunil Kumar. G.S
sunil
&&&&&&&&&&&&&&&&&&&&&&&&&&--
Bring your gang together. Do your thing. Find your favourite Yahoo! Group.
&&&&&&&&&&&&&&&&&&&&&&&&&&--
Did you know? You can CHAT without downloading messenger. Click here
&&&&&&&&&&&&&&&&&&&&&&&&&&--
Bring your gang together. Do your thing. Find your favourite Yahoo! Group.
sunil kumar.g.
sunil kumar.g.s
0 comments