Dear Sir,
>Sub: Grievance regarding my Saving Bank account –
>In my saving bank account number XXXX, Rs 97, 403.84 has been reserved for some payment due against my credit card.
>Sir, I have already paid the minimum amount due on my credit card on 17th Aug of this month even you can check the details of the credit card payments. My credit card is active and the credit card department says there is no such block in my saving account. Still my saving bank account is blocked and this has resulted in bouncing of cheque. This is a serious matter.
>I have four major concerns regarding ICICI bank.
>1) The amount in my saving bank account was reserved without any prior intimation given to me. For your information my saving bank account and ICICI credit card are separate accounts and are not linked.
>2) After paying my dues in credit card my credit card was activated but in my saving bank the amount of Rs 97403.84 was kept reserved for credit card payment.
>3) One cheque of mine has bounced even after informing ICICI helpline of this issue. This has hurt my reputation in a big way. Till date not a single cheque of mine has ever bounced. This is the first cheque which has bounced in my account.
>4) I am not getting any satisfactory reply from anyone in ICICI bank. I have been talking to helpline and I have even meet the local Mangers in ICICI bank credit card collection Mr. Prem Pattnaik (Bhubaneswar) he assured me my saving bank will be activated on saturday but till date in my saving bank account an amount of Rs 97403.84 is reserved for credit card.
>All this has created a very bad impression about ICICI bank. I want a solution of the issue from you immediately and a reply from you within three days. Failing which I will have to go to legal option, as I am myself getting into problem because of the cheque bounce. Even I am suffering untold misery because of my block in the salary account of ICICI Bank.
>With regards,
>Siddhartha Bose.
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