Dear Sir,
We are copmpletely annoyed by the services being offered by ICICI. due to non recipt of the bill i was unable to pay the credit card bill. After repeated reminder i got the bill one month late. i cleared the outstanding on reipt of the bill barring the late payment charges taht were levied. After this i had stopped using the credit card and refused to pay for the late fee etc.which got accumulated to a huge amount approx. Rs.9000 . I requested the bank to waiveoff all the ill-legitimate amount and cancel my card. But the same was not Executed.
Now they are haresing my mother by calling her and visiting the home.
The details of the complaint taht we had earler submitted to the bank are given below.
&--Original Message&--
From: [email protected] ([email protected])
Date: Tuesday, January 13 08:57 AM
To: [email protected] ([email protected])
Subject: level3complaint/ Credit Card
Name: Mahima Bajpai
Product: Credit Card
Account No: 517719400026604
Application No:
E-mail address: [email protected]
Mobile no: 9889009209
Telephone no: 91--
Service Request (SR) No: 0000000000
Details of complaint: Thankyou verymuch for the pathetic services of ICICI Bank bank and one needs to learn how beautifully a customer can be made a fool of.
I have been trying to get my credit cared account setteled from the last 8 months but your bank has been of no help and infact have been harrasing me by levying unnecessary charges. My credit card number is 5177194000266004. Around may or april 08 my ICICI credit card bill was not sent to be thus i was not able to pay it. Next month also my bill was not sent. In June after repeated complaints the bill was sent and the payment was made but since there was a delay a huge service tax and late payment amount was levied even though i has complained that i have not received my bill. Since then such heavy ammounts are being levied month after month. I have been paying for the purchases done on the card but obviously am not paying for the interests etc. Kindly get the same rectified or i will be forced to surrender the card. Regards, Mahima Bajpai - 9889009209
Please Help and rescue us.
Tahnks nd regards,
Mahima,
9889009209
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