23rd July
To, Fax: 67034106
ICICI Bank,
Mumbai
Sub: Cash Back
Ref: Credit Card No. 4477 4736 3141 1001.
Sir,
With reference to the above credit card No. 4477 4736 3141 1001 I would like to inform you that I had confirmed before booking the air ticket from your staff for two times and the discount of 10% on the same.
After confirmation that I will be liable of 10% cash back, I have purchased the air ticket but till today I still haven’t received the cash back, I will also like to inform you that the same ticket were also available in other site same airways for Rs.25915/- but because of the cash back I have booked the tickets with you.
Please note by doing this sort of thing you are trying to cheat me if the same thing continues and the cash back is not been given immediately I am not interested with your credit card and I will have to cancel the card.
I received your statement dated May 15 in which I was charged the amount of Rs.27, 755.00 for the tickets booked by me, but I have not received the credit of the cash back amount for the same.
I once again had a word regarding this matter with your concerning department, wherein I was promised that I will get the credit in the next bill, but after receiving the other bill (statement) dated June 15 I had still not received the cash back amount on the said ticket of the amount of Rs.2034/-
I cannot understand why you are giving me different statement every time and trying to harass me, by giving me mentally tension, I would clearly like to state that I am not going to pay the above cash back amount of Rs.2034/- which I was confirmed by your staff two times on phone, being the fault of your staff I am neither going to pay any interest nor any penalty amount on it, hence you are once again requested to look into the matter and do the needful, if there is no favourable reply on my side then please cancel my above card immediately.
Thanking You,
Yours Faithfully,
(Ramesh Jain)
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