Hi,
I m holding a card for few yrs now. In oct i purchased a laptop and paid Rs 45000/- through this card. Every month i was charged almost 3000/- extra, so i requested to settle this card and i was ready to pay in emi. Several times collection dept people came and collected minimum due amount and promised to settle the account but nothing was done and agian next month Rs 3000/- was added and statement was sent. I wrote emails to icici customer care on 9th august and on 14th august Rs 57, 712 /- was taken from my SALARY SAVING ACCOUNT without my permission. After several reminders also i m still getting credit card statement with additional charges . i get 10-15 calls everyday for reminder of payment and they are too rude also.
When i m in office or driving they call and use harsh language. i m scared that agin they will take these amount from my account. i have gone through enough harrasment and lost lots of money because of it.
Pls. advise.
Thanks and regards
aparna
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