I recieved a call, from ICICI Credit Department Hydrebad, a person named Rajeev (ph: 04055112590), told me that the credit limit of my credit card has been raised to 1Lac,
he also insisted me to take up a health insurance of some 3Lac Rs. to which I refused.
She told me that I will recieve a call from ICICI Chennai, confirming that I recieved my call, and he will ask me questions related to insurance policy, to which i have to reply yes for every questions.
he told me that it is just a verification call that I recieved my Credit Card, he told me that
he pestered me to say yes for every answer, which i did not for the first call, which I recieved in some 30 mins. Insisting that I need to say Yes that I know about the policy, he was annoyingly adamant on my saying yes to every question except for the 2 que that i do not have any doubt and i do not suffer for any disease
.
within 05 mins i recieve 1 messages that Rs 5860.00 has been deducted from my credit card.
I do not recieve any papers requiring my approval.
This is a clear case of fraud. Your employee Mr. Rajeev called me on 5th of Nov cheated me by providing me with wrong information.
I would like to cancell that policy if it has approved
I called your 18002098888 toll free number and asked him that I do not need this policy, and he told me that the database is not yet updated, then how come I recieve the message this soon.
Do look into the matter, I will lodge a complain in consumer forum about this incident, and log a case if required.
This is a highly disappointing. I will not suggest any of my friends to have an account in ICICI bank any longer.
MOHD AHSAN
Kanpur (U.P)
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