I have made a purchase of Rs. 4000/- and at the time of pymnt I used my debit card. The shop keeper tried to make transaction but message displayed that “No records found. Please try later” he tried one more time but again same message than I received that there are 2 transactions have been made from my card for Rs 4000/- each. But there was no record with the shop keeper’s bank. And now icici customer care rep said that the amt is loast in some gateway and it will be refunded back in 35 days. Can you believe it? A person living on his salary can wait for 35 days. And when ever I call for follow up they just hung-up on me.
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