The complain is in context of breach in contract by Insurance company.
The insurer has charged client for INR 250 for the Nil Endorsement, which was passed to make changes in policy terms. Not only this in another policy the premium they charged is on the Shortperiod Calculation basis, instead of Prorata calculation.
All above terms and condition are not written in policy terms and condition, after raising voice against this, the insurer i.e ICICI Lombard GIC Ltd. said " It's there internal policy changed in the months of Jan 09".
There was no communication or intimation was given to the client prior to deduction. This type of ammendment or change in contract should be made during the policy period must be by the consent of both the party, where as situation here is totally unacceptable.
I hereby request you to plz take the necessary action against this.
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