Ref: policy no. 4034/FPP/03355547/00/000 and 4034/FPP/03359835/00/000.
cancellation request no. 1406081897 & 260608473.
Credit Card No.4477 4783 0539 0001
this is to inform you that i m facing problem with ICICI lambord department and ICICI credit card dept.
on telephone discussion with ICICI lambord department about health insurance policy... I had given request for 1 policy but they had issue me 2 policy on same date. after that the premium amount of both policy was debited in my credit card acccount. when the 1st stmt come... i called ICICI lombard department why u had issued me 2 policy instead of 1... they told thats our mistake we will rectified it and cancelled the same... and i told them i will not pay extra premium amount of that policy... they told me if iwill not pay that amount ICICI credit card department peoples will cancelled my account... so pl make payment we will reversed it on your account or adjust in your next premium... i told them if you will not reveresd amount i will cancelled my policy and will not pay any amount to you releated to Lombard department.
but in next month again the same premium they were debiting... after that i called them and said to cancelled my policy... they had cancelled and debit cancellation charges in my account that i wll not paid... these are hidden charges which they had debit to me... now credit card dept peoples charged penalty and interest to me day by day... i told them this mistake done by lombard dept. but there is no positive respnse from lomabrd and credit card deprments.
pl help me to clear my accounts... and i will not pay any amount related with ICICI lombard dept or credit card dept (like penality charges, cancellation charges, interests, late fees charges etc)
kindly reversed all amounts
Gaurav ACharya
9225244326
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