ICICI LOMBARD/HEALTH INSURANCE
Non-Delivery of Insurance Policy

This is Harish Palakodety and have purchased two health insurance policies from ICICI Lombard Company on May 14th with policy bearing no's 4034/FPS/03584889/00/000 & 4034/FPS/03584888/00/000. The Company assured me that, I shall be receiving the policies in 21 days time frame. Till date, I havent received any policy document at my door step. I had spoken to the customer care officers many a times and when ever I contacted them, they asked me to wait one week more which was of no use. I finally got sick of this and on my enquiry for cancellation of the policy, they said they shall be deducting a sum of 25% of the policy amount as cancellation charges. I had taken 2 policies, one for me and my sister and the other policy on my father and mother and had paid an amount of 28000/- Rs from my pocket. I had not enjoyed any benefit taking this policy. Please provide me with a solution so that I can save my 25% cancellation charges.

Thanks,

Harish.