I have received telephone call from Idea people and accordingly taken postpaid idea connection before about 2 months then in the office i was unable to receive network and hence have not given verification and then my no. was suspended. After so many telephone calls call centre person asked me to first activate my no. and then only they can look into my network problem. Accordingly I have submitted my documents along with photo to IDEA - Mulund (E) gallary on around 14th Jan after which I have not been contacted by anyone from Idea and still my no. is not started.
Have tried to contact IDEA by telephone no. of times but their telephone lines are congested and hence could not get in touch to lodge complaint. Have also visited Mulund (E) IDea gallary and received the reply from Mr. Riyaz that he has also contacted their offices but no reply from them. I have paid Rs. 500/- before 2 months and yet to be connected. They are not ready to refund my money too.
Please try to resolve this if possible.
Thanks and regards
Vijaya Sheth
9820113316
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