Hi,
Idea Cellular, is an over efficient service provider who activates the services unknowingly & starts charging for the same.
In last couple of month idea cellular, Mumbai activated three services on my number namely GPRS, STD & ISD & all without confirmation. & over & above they started charging on daily basis for those services.
On Asking by calling to customer care they Said that I have told them to activate these services by SMSing the service name. But I havn't done that. Still they blame me. They asked to me to send an un subcribe service sms. But they do not refund anything.
This is how idea is stealing money of their customers.
They are also not transferring my call to any of there Superior.
Till date i have lost much of my valuable talk time due to such things.
It's Worst experience i ever had got from any of the service provider.
By An Unsatisfied Customer Of Idea Cellular, Mumbai
Prashant Walavalka
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