Presentaly i am suffering from the worst services of IDEA - Cellular. with my mobile post paid connection. The sales executive of IDEA Mr. Laxman having Cell No 09702781290 explain me the free corporate employee plan to me. and i took one card from him at 14- may. but when i received the bill of 15 days at I st june. I was really surprised to see it becoz the bill shows Rs 729 outsatanding. out of which Rs 71 (Rental 115) is agrred by me. In this bill these people shows some STD call of Rs 178 which i never dial. also the bill include Rs 171 for download the songs / ringtones. also add the Rs 99 for the replacement charges for the SIM, I never change any SIM card. For this matter Last one month I followup with the Care Idea., Customer care, (Mr Arvind Joshi) Sales executive Mr. Laxman and his boss Mr Nirmal Parekh. but no one resolve the probles thses all peoples so many times discussed this matter on conference call, on mail also. The most worst things is that when i was insert this card first time in my moblie and chech my Bill by dialiinf *147# it shows nearabout Rs 458/- . At that time i disccused this matter immediatly with Mr Laxman. He told me he will resolve the problem at the time of billing. and He agreed the same things while our conference clall with Mr Arvind Joshi.
Mean while IDEA suspend my card, And I received The Second Bill on July. Including the First bill due amount Rs 729. 272 50=1052/- RS - 50 for late fee of first bill. Its Shows that these people just advtise the bigger things but they are not able to give you good service. So many times i request them, Money is not matter But find out Hows its possible the number which i & any other from my cell never dial insert in my bills.
The communication of these complaint i attached here for your reference.
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