Dear Sir/Madam, this is to bring to your kind notice that I have an Idea connection since the last four years and have been clearing all my bills on or before the due dates.this time due to certain circumstances I, AVITI SHARMA, MOBILE NO... 9911195900. was unable to do so before the due date which was 23rd june. i made this payment on the 1st of JULY. to one of the executives who had come from IDEA CELLULAR LIMITED. A-16, SHIVALIK, MALVIYA NAGAR.he gave me a receipt for the same, which has a receipt no.009356 written on it.i paid him for two other numbers as well... on the 2nd july I got a call from idea saying that they havenot received my payment. I checked on the status of the other two no.s out of which payment for one of the numbers was cleared.and the rest two numbers is not cleared... the lady who called me for the payment was VERY RUDE, MISBEHAVED WITH ME OVER THE PHONE& when I asked her name she disconnected the phone... the number which she used, to call me was 9990899849. after my informing her that I have already cleared my bill she kept telling me that no her system is not showing that..on the 4th JULY. my phone has been deactivated. when I called the CUSTOMER CARE they said the same thing.i gave them the receipt no. but was of no help.they were EXTREMELY RUDE.NOT HELPFUL AT ALL.inspite of me requesting them again and again they din, t help me..they told me to call them after 2 hours.which I did, but was of no use..THEY WERE VERY UNETHICAL, DIN'T KNOW HOW TO SPEAK TO A CUSTOMER AND WERE NOT READY TO HELP.
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