Hello
I purchased a new prepaid IDEA connection on Saturday 2nd of august. iI have submitted all the documents and details with an alternate number (required in case if there is any further clarification is required by the company) at the same time when i bought the connection. I bought this connection from a shop in west vinod nagar. The shopkeeper told me to do 3 calls on the same day and i did the same and after that my mobiile phone get some technical fault and the number get switched off for 2 days and after 2 days when i again switch it on the number was not working i talked to shopkeeper about this he said u have to submit the documents again in the Idea registered office which is in nirman vihar. He said that company calls on the number for the inquiry of the person but if they want to inquire they can call me on my another number also but they didn't why? And when i visited the Idea registered office today i found it closed. I dont know for what reason. I visited it for two times and it is almost 4 kilometers from my residence of vinod nagar. If they have any query they can call on my TATA mobile number 9212209780.
I purchased the number for some urgent work but now i am unable to use it. This is totally harassment of customer without any reason. Please take some necessary action towards this as soon as possible.
Thanks
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