I have activated my GPRS plan of 499 on my Idea post paid connection. While activation, i was never informed that I will be charged as per usage and at the end of usage the sum will be deducted.
As per this kind of billing what happens is - my credit limit exceeds and my call barring will get barred till i donnot make the intern payment as per they demand.
Under this GPRS 499 plan I get 1GB net usage from the service provider.
If billing is done in this manner per kb which is 2p, which is Rs20 per Mb and then... 20, 000 per Gb - WHY AM I TO PAY THIS AMOUNT uncessarily when my plan is activated?
I spoke to the customer executive "Ganesh" - he said this is the way... upon request I wanted to speak to his manager - he did not give me the line and said your number has been forwarded and will not be asked to make an intern payment - upon repeated request I was able to talk to his manager "Hitesh" - who spoke in the utmost unproffessional manner and said this is the rule.
I am not able to get this - when a post paid plan is activated the monthly rent is charged at the end along with benefits like msgs and calls which are free with the plan - then why does it not apply with GPRS. Why should I being such a hefty amt when a plan has been activated?
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